From the Office of Information Technology (OIT)
The Office of Information Technology (OIT) Service Desk is a one-stop shop for help regarding email, network accounts, and a host of other digital questions.
The OIT website provides a list of services available to students, computer recommendations, and free and discounted software including Microsoft 365 apps.
The OIT Service Desk can help students with questions regarding email, network accounts, computer labs, and troubleshooting network and Internet connection problems for those living on campus. If your student needs assistance, the OIT Service Desk is located in the bottom level of Kearney Hall, K-053. Students can email questions to OITServiceDesk@sjf.edu or call (585) 385-8016 for 24/7 technical support.
What Kind of Computer Should I Bring (and can I get a discount…)?
The University has recommended computer configurations for students that will meet the needs of certain academic programs of study as well as normal use. Please visit our Student Computer Purchase Recommendations page for details, as well as links to preferred vendors that offer discounts to students.
As an Apple 1:1 campus, St. John Fisher University provides all undergraduate students with an iPad, keyboard case, and Apple Pencil. iPad support is provided at the iCardinal office on the main level of Lavery Library. They can assist with all iPad issues from cracked screens to setting up email. OIT partners with the DePeters Family Center for Innovation and Teaching Excellence to offer technology specific workshops and training sessions for how best to use the Apple technology.
Some students may find that the iPad kit and lab computers on campus are sufficient for their needs and they may not need to purchase a laptop for use at Fisher. Please check with your specific program requirements to determine if a laptop is required.
Student Email and Google
St. John Fisher University is a Google campus and provides email, drive, docs, and other G-Suite applications. For more information, please see the Google Services page.
Wi-Fi Access on Campus
Wi-Fi access is available throughout the campus in interior locations including the residence halls as well as the academic and administrative buildings. More information on how to connect securely can be found on our website.
Illegal File Sharing Policy Review
Sharing copyrighted music, videos, and other content can have serious legal consequences. Please be sure to familiarize yourself and your student with the University’s policy on Peer-To-Peer (P2P) file sharing. OIT does receive notices of violations and is obligated to comply with the reporting requirements of the Digital Millennium Copyright Act.
Student Printing
Students receive a $35 print credit at the beginning of the fall and spring semesters which is equivalent to 500 double-sided prints. The credit can be used for printing in the computer labs and making copies in Lavery Library. Full details on student printing on campus can be found on our printing webpage.
mySJF
Fisher’s intranet, mySJF, provides students a single place to access all the important tools and websites they need including email, Brightspace, Fish ‘R’ Net, Student Housing, InfoBase Learning Cloud, etc. Students access mySJF by logging in with their network username and password.
RAVE Emergency Alert System
The University utilizes the RAVE Emergency Alert Notification system to communicate with the campus in the event of an emergency. Students will automatically be entered into the system after they log in to Fish ‘R’ Net for the first time. They will be asked for the following information:
- Best contact phone number (typically cell phone number)
- Who to contact if student goes missing (name and phone)
- Emergency contact (name and phone)
This information is then provided to RAVE. Encourage your students to keep their information current and to visit our RAVE website if they have additional questions.
For additional information about technology available on campus, please visit the Office of Information Technology website.