Health and Wellness Center FAQs

All of your documents and information relating to medical or mental health care, immunizations, and pharmacy needs are housed within the Patient Portal. You can also send and receive secure messages within the portal.

Access the Patient Portal with your Fisher network credentials. Once logged in, you will be able to enter your information and upload documents and forms, as necessary.

You should bring your Fisher ID card and health insurance card to every visit. Additionally, prior to a visit it is helpful, and it will expedite your visit, if you fill out the following in the Patient Portal:

• Health History Form
• Insurance information
• A physical exam (a physical is mandatory for athletes, please see the information you've received from athletics)
• Consent for Treatment and Privacy Acknowledgement
• Wegmans Pharmacy Prescription Delivery Form

The Center continues to be under COVID protocols. Based on these protocols, students  need to call the center prior to being given an in-person appointment. Students may also be seen by zoom.

To reach the center by the phone please call (585) 385-8280.

First time counseling appointments can also be scheduled online through the patient portal.

No.

However, the Health and Wellness Center may refer you to outside specialists or hospitals for treatment or services beyond what we provide. You or your parents/guardians are responsible for all costs incurred outside the Health and Wellness Center. Your insurance plan may cover all, part, or none of these costs. In addition, lab services are outside of the Health and Wellness Center. Fees for lab tests are billed by the laboratory company and could result in a charge which may or may not be covered by your insurance.

The Health and Wellness Center stocks limited quantities of common antibiotics for dispensing by the practitioners on an as-needed basis. In addition, our providers may write a prescription to Wegmans Pharmacy which will deliver the medication to the Health and Wellness Center for you to pick up. You can sign up for prescription delivery in the Patient Portal.

It is your responsibility to discuss missed classes with your instructor(s). For more information, please review the full Medical Excuse Policy.

Afterhours and on weekends, all students have 24/7 free, immediate, and unlimited access to medical and mental health screening visits through TimelyCare.

In an emergency:

If you are on-campus, Security can be contacted for an emergency at (585) 385-8111. Security officers are trained in first aid and carry a supply of first aid equipment with them. 

If you are off-campus and have an emergency, call 911 immediately.